Avoiding your frustrations in BI

29 Mar

I cannot say for certain that every; in fact, most organizations that endeavors business intelligence (BI) sees a demonstrable business benefit from it. They find it unmanageable, more perplexed and more pricy than they expected and are unable to quantify the business benefits gained from it. Thus, Organizations has been investing in or working on BI for some period of time, are only partially satisfied with it and are frustrated more with the implementations.

So what should an Organization do to avoid these frustrations?

Let us see this one by one.

Missing Strategy:

Forgetting to create a strategy before BI implementation is one of the common mistake that many organizations do before investing into it. The company must know what is the exact intention of implementing a BI in their organization, why are they implementing it, how a BI will drive their organization towards business benefits, ROI of the Organization etc.

Most of the companies fail to do these ground level researches within their organization. The management staffs involved in approving the budget is also not willing to do so. The reason may be they either don’t understand the benefits of a BI or they expect some else to do the ground level research and they will use it. This is the core factor that causes the downfall of BI in an organization.

Business intelligence is just like any other business improvement technique: there must be a strategy/plan/roadmap that describes exactly what it will do, how the organization must change to leverage it, and specifically how having it will drive positive business results.

Prior Preparations for a BI initiative:

 Before you plan for a new BI initiative, or looking to revamp a stalled BI program you need to make sure that your time, effort and money are not wasted. In order to foresee a successful implementation companies should have a track on necessary pre-conditions to achieve better outcomes.

What are these pre-conditions?

Pre-conditions are nothing but few prior preparations that you need to do before identifying a BI initiative

  • Make sure your quality of data as the quality of the information is directly proportional to the quality of the data that you provide
  • Make sure if you have a proper framework in place for managing and prioritizing your BI investments
  • Make sure your employees or your vendor has necessary BI skill sets to use the technical methods in BI. Especially when you consider executives with less computer knowledge, they experience a very tough time with BI challenges. So executives must be aware of the challenges they might come across during BI initiative.
  • Ensure your organization is aware of all the change management challenges in BI. In other words, it basically is a thought process; any time we’re asking someone to change the way they think about a problem or business situation, change management is a critical element They also need to identify and manage the risk involved with a BI initiative i.e. risks must be predicted, discerned and mitigate prior challenging your organization.

If your organization is capable to handle these pre-conditions, then you have crossed 50% of the frustrations in implementing a BI solution.

Lost Directions:

Assume that you are travelling on a road to success, at a point there are several roads diverging in different directions. What will you do, if you do not know the exact direction to success? obviously you will end up it losing your direction. The similar scenario happens in BI too. Organizations having multiple data warehouses, data repositories, BI environments, multiple BI tool sets, and multiple user communities lose directions while accomplishing BI.  The risk involved in such an approach leads to duplicated cost/effort and Incremental technical complexity and cost from multiple similar technologies in use. All those multiples are not necessarily bad, but they should not indicate an undiscriminating approach to BI.  It is a best approach to have the initial venture into BI with best guided by a BI strategy/roadmap and a BI data architecture plan.

Improper Execution

BI applications are not easy to use. It involves lots of user knowledge on tools and data structures and lots of manual effort. It takes too long for the BI team to complete projects or even to fulfill requests for minor enhancements/modifications or new reports and dashboards.  Your company may have well-articulated requirements, a sound BI strategy, and a good set of tools, but might not be good at designing, building, maintaining, and supporting BI applications.  The consequences would eventually leads to your BI applications that run slowly, break frequently, are hard to use, deliver uncertain results, take longer to build and cost more than they should. These factors indicate that your company’s BI execution is unconventional.

A Successful BI execution requires the following capabilities

  • Adequate financial support from the management of an Organization
  • Employees or external vendors  should have essential BI skill and complete involvement in the BI projects
  • Use of a BI-specific development methodology
  • Project management and change management skills and discipline

BI Impact

This is a common scenario faced by the organizations. They have invested, have one or more BI applications in hand, but they are unclear about the impact. The actual reasons are

The decision makers of the organization are not capturing the business value of their BI investments, limited usage of the BI that has been deployed and Key decision-makers in the business do not use information from the existing BI system. These reasons proportionally affect the additional funding for BI and increase the number of unsatisfied users in an organization who are to be the key decision makers. To overcome this scenario companies have to gather little information within their departments.

  • Who are the major users in the company
  • What and how the information from a BI tool will be utilized
  • Which KPIs or strategic objectives will be advanced by it

Just by doing this little research you can easily overcome the related challenges and feel the BI impact within your organization.

The above discussed points may help you to overcome your frustrations and at the same time all these frustrations have proven solutions through successful implementation history by companies like ZSL. However, BI can be challenging to do well, but the potential business benefits make it worth the effort.

Would you like to know our successful implementation?

Would you like to see our happy customers who have come out of these frustrations?

Would you like to see a demo on our Business Intelligence and Datawarehousing (BI/DW) services

Email me your interests Shaughn Knight, AVP – Business Development and Inside Sales Operations.

Advertisements

One Response to “Avoiding your frustrations in BI”

Trackbacks/Pingbacks

  1. Just A Few Words About Business Intelligence Reporting. | Wisdom Health Prosperity - April 5, 2012

    […] Intelligence – TechPubYellowfin Releases iPhone App, “Solves” Smartphone Approach to Mobile BIAvoiding your frustrations in BI noCon(document).ready(function(){ noCon("#dropmenu ul").css({display: "none"}); // For 1 Level […]

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: